Support | #smartcosa

Cosa Support Team - Your Dedicated Service

Discover seamless support with the Cosa mobile application! In the "Settings" section, you'll find an easily accessible "Help" button. With just a few taps, you can create a ticket, notifying our Cosa Support Team about any issues along with the necessary details.

Navigate through the same menu to explore a wealth of resources—user manuals, instructive videos, and FAQs—all tailored to enhance your product experience.

For personalized assistance, you can always reach out to our support team by sending your product-related queries to

Experience the convenience of swift issue resolution and comprehensive support right at your fingertips!

Minumum requirements to manage Cosa from a mobile phone

In order to manage your heater and/or air conditioner from your mobile phone with Cosa, you must have a wireless internet connection in your home and download the Cosa mobile application to your phone. Cosa mobile application can be downloaded from Apple Store and Google Play stores. For this, you will need an Android operating system or an iPhone branded mobile phone. For phones with the Android operating system, the operating system version must be 5 or higher, and for iPhone brand phones, the operating system must be ios 9 or higher. Cosa mobile application requires the user's registration within the application, and registration requires acceptance of the Terms and Conditions published on this website.